PT Infomedia Nusantara is seeking a motivated and customer-oriented professional to join our team as a Sales Advocacy Representative (SAR) at GraPARI Abepura. This role offers an excellent opportunity for sales-driven individuals who are passionate about delivering outstanding customer experiences while achieving sales targets. As a Sales Advocacy Representative, you will serve as the frontline representative for Telkomsel products and services, combining consultative selling with exceptional customer service. If you have a strong sales background, excellent communication skills, and a genuine desire to help customers find the right solutions, this position could be the ideal next step in your career.
Job Responsibilities
- Understand sales targets and take full responsibility for achieving them while upholding advocacy principles and complying with all applicable Standard Operating Procedures (SOPs).
- Provide consultative services to customers inquiring about products, and professionally address their needs to ensure a satisfying experience.
- Ensure customer satisfaction with Telkomsel products and services by delivering responsive and solution-oriented support.
- Assist customers with needs beyond sales inquiries, ensuring they continue to receive attentive service from the Sales Advocacy Representative.
- Support queue management and serve customer needs during peak periods at GraPARI to maintain smooth service operations.
- Coordinate with the Team Leader, SAR Coordinator, CCO Supervisor, or Regional Team when product or sales issues require escalation.
Requirements and Qualifications
- Minimum height: 170 cm for male candidates and 160 cm for female candidates.
- Minimum education: Bachelor’s degree (S1) in any major.
- Professional and presentable appearance.
- At least 1 year of experience in a sales role is required.
- Domiciled in or willing to work in the Abepura area.
- Strong selling skills, negotiation abilities, and a solid customer service orientation.
- Analytical mindset, detail-oriented, and capable of multitasking in a fast-paced environment.
- Excellent communication skills, both verbal and written.
- Familiarity with sales administration and sales communication practices.
- Strong service ethics and a professional attitude toward customers and colleagues.
What We Offer
- Competitive salary ranging from IDR 1,000,000 to IDR 6,000,000 per month, based on experience and qualifications.
- Fixed working hours from 08:00 to 17:00, providing a stable and predictable schedule.
- Opportunity to work with one of Indonesia’s leading telecommunications companies through a reputable subsidiary.
- Professional development in sales, customer advocacy, and service excellence.
- A collaborative work environment with clear escalation structures and team support.
About PT Infomedia Nusantara
PT Infomedia Nusantara is a well-established company in Indonesia’s information and communication technology sector, recognized for delivering customer experience and business process outsourcing services. Supporting Telkomsel’s operations, Infomedia Nusantara manages GraPARI service centers that serve millions of customers across the archipelago. Working with us means becoming part of a professional team dedicated to innovation, service quality, and customer satisfaction in the telecommunications industry.
Application Information
If you meet the qualifications and are excited about the opportunity to grow as a Sales Advocacy Representative in Abepura, we encourage you to submit your application. Please ensure your CV highlights your sales experience, educational background, and relevant skills. Shortlisted candidates will be contacted for further assessment. Join PT Infomedia Nusantara and take the next step in building a rewarding career in sales and customer advocacy.
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