OUTLET 23 INDONESIA is currently seeking a dedicated and experienced Head Store Supervisor to lead our retail operations in Cilacap. This is an excellent opportunity for a motivated professional who thrives in a fast-paced retail environment and is ready to take on a leadership role with real responsibility. As the Head Store Supervisor, you will be the driving force behind the daily success of our store, ensuring that operations run smoothly, that team members are supported and motivated, and that every customer enjoys a positive shopping experience.
Job Responsibilities
As the Head Store Supervisor, you will be responsible for overseeing the overall daily operations of the store. Your role is critical in maintaining high standards of service, operational efficiency, and team performance. Key responsibilities include:
- Managing and supervising daily store operations to ensure smooth and efficient workflows
- Leading, motivating, and developing a team of store staff to achieve sales targets and operational goals
- Monitoring inventory levels, stock accuracy, and ensuring product availability
- Ensuring excellent customer service standards are consistently met and maintained
- Handling customer complaints and resolving issues in a professional and timely manner
- Creating and managing staff schedules to ensure adequate coverage during operating hours
- Conducting regular team briefings and training sessions to improve staff performance
- Monitoring sales performance and preparing reports for management
- Ensuring the store is clean, organized, and compliant with company standards and safety regulations
- Coordinating with other departments and management to implement promotions and store initiatives
Requirements and Qualifications
To be considered for this Head Store Supervisor position, candidates must meet the following qualifications:
- Male or female, maximum age of 35 years old
- Minimum education of D3/S1, preferably in Management, Hospitality, or Business
- At least 1–2 years of experience in a Head Store, retail supervisor, or F&B supervisory role
- Strong leadership qualities with proven ability to manage and develop a team
- Excellent communication skills, both verbal and written
- Persistent, responsible, and able to work under pressure
- Professional and presentable appearance
- Solid understanding of store operational management
- Ability to work independently as well as part of a team
- Willing to work Monday to Saturday, from 08:00 to 17:00
What We Offer
OUTLET 23 INDONESIA values its employees and offers a competitive compensation package for the right candidate. The salary range for this Head Store Supervisor position is between IDR 2,300,000 and IDR 6,000,000 per month, depending on experience and qualifications. This role provides an excellent opportunity for career growth in retail management, with the chance to develop leadership skills and contribute directly to the success of a growing business. You will work in a dynamic and supportive environment where your contributions are recognized and valued.
About OUTLET 23 INDONESIA
OUTLET 23 INDONESIA is a retail company committed to delivering quality products and exceptional service to our customers. We believe that our people are our greatest asset, and we are dedicated to building a team of professionals who share our passion for excellence. As we continue to grow, we are looking for talented individuals who are ready to grow with us and make a meaningful impact in the retail industry.
Application Information
If you meet the qualifications above and are excited about the opportunity to lead our store team in Cilacap, we encourage you to apply. Please submit your application, including your most recent CV and a brief cover letter highlighting your relevant experience and leadership skills. We look forward to reviewing your application and finding the right candidate to join the OUTLET 23 INDONESIA family.
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