PT Sigma Solusi Servis is currently seeking a dedicated Fiber Optic Network Technician to join our technical operations team. This is an excellent opportunity for candidates who are passionate about telecommunications, network infrastructure, and delivering reliable internet services to customers. As a Fiber Optic Network Technician, you will play a key role in installing, activating, and maintaining fiber optic networks that keep our customers connected. If you have a strong technical foundation in fiber optics, FTTH, or ISP environments and enjoy working directly with customers to solve connectivity challenges, we encourage you to apply.
Job Responsibilities
- Perform installation and activation of fiber optic services for customers, ensuring all connections meet company and industry standards.
- Provide technical support to customers both remotely and on-site at customer premises.
- Deliver technical solutions to support customer access network equipment, including ONT, routers, and related devices.
- Communicate service information clearly and ensure customer services can be used properly without issues.
- Ensure customers understand any technical or non-technical issues that may arise during installation or service usage.
- Confirm that services provided by the company are received well and function optimally for every customer.
- Troubleshoot network connectivity problems and escalate complex issues to the relevant technical team when necessary.
- Maintain accurate records of installations, activations, and customer support activities.
Requirements and Qualifications
- Male, with a maximum age of 35 years old.
- Minimum education: SMK in Computer Network Engineering or Bachelor’s degree (S1) in Informatics Engineering, Computer Science, Telecommunication Engineering, or Electrical Engineering.
- For SMK graduates: minimum final grade of 85. For S1 graduates: minimum GPA of 3.00.
- At least 1 year of experience in a similar field, though fresh graduates with strong technical skills are welcome to apply.
- Knowledge of Fiber Optic, FTTH, or telecommunications/ISP environments.
- Good technical skills in network installation, configuration, and troubleshooting.
- Strong communication skills, both with customers and internal teams.
- Willingness to work in the field and travel to customer locations as needed.
- Ability to work independently as well as part of a team.
- Basic understanding of network security is considered an advantage.
Benefits and What We Offer
- Competitive salary in accordance with the regional minimum wage (UMK), ranging from IDR 3,548,627 to IDR 3,800,000.
- BPJS enrollment for health and employment insurance.
- Overtime pay for additional working hours.
- Standard working schedule: Monday to Friday, 08:00 to 17:00.
- Hands-on experience with fiber optic and FTTH technology in a growing telecommunications environment.
- Opportunities to develop technical expertise and advance within the network operations field.
About PT Sigma Solusi Servis
PT Sigma Solusi Servis is a company operating in the telecommunications and network services sector, supporting the installation and maintenance of fiber optic infrastructure for customers. Our team is committed to delivering dependable connectivity solutions and high-quality technical support. As part of our growing operations, we value technicians who are detail-oriented, customer-focused, and eager to build their careers in the fiber optic and ISP industry.
Application Information
If you meet the qualifications above and are ready to contribute to our fiber optic network operations, please submit your application through the available channel. Include your updated CV, educational background, and any relevant certifications or experience related to fiber optic, FTTH, or telecommunications. We look forward to reviewing your application and welcoming you to the PT Sigma Solusi Servis team.
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