Taman Simalem Resort is currently seeking a dedicated and service-oriented F&B Captain to join our Food & Beverage team. This is an excellent opportunity for hospitality professionals who are passionate about delivering exceptional dining experiences in a dynamic resort environment. As an F&B Captain, you will play a key role in leading service operations, coordinating with team members, and ensuring that every guest enjoys a memorable dining experience. If you have a strong background in hotel food and beverage service and thrive in a fast-paced setting, we encourage you to apply.
Job Responsibilities
- Supervise and coordinate daily food and beverage service activities to ensure smooth operations.
- Greet guests warmly, present menus, and provide recommendations based on menu knowledge.
- Take food and beverage orders accurately and relay them to the kitchen and bar team promptly.
- Ensure tables are set properly and maintain cleanliness and presentation standards throughout the dining area.
- Handle guest inquiries, requests, and complaints professionally, finding effective solutions in challenging situations.
- Process payments and ensure billing accuracy in accordance with established procedures.
- Collaborate with kitchen staff, servers, and other departments to deliver seamless service.
- Assist in training and guiding junior service staff to maintain high service standards.
- Monitor inventory levels of service supplies and report any shortages to the supervisor.
- Adapt quickly to changing situations and guest needs during peak hours or special events.
Requirements and Qualifications
- Minimum education: SMA/SMK or equivalent.
- At least 1 year of experience in food and beverage service, preferably in a hotel or resort environment.
- Open to all genders.
- Strong understanding of food and beverage service principles, including menu knowledge, ordering procedures, and payment processes.
- Excellent communication skills and the ability to interact effectively with guests and colleagues.
- Ability to work collaboratively in a fast-paced environment and adapt to changing situations.
- Physical stamina to stand for extended periods and lift heavy items when necessary.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Eagerness to learn and grow within the hospitality industry.
- Willingness to work Monday to Saturday, from 08:00 to 17:00.
What We Offer
At Taman Simalem Resort, we value our team members and provide a supportive work environment where you can develop your skills and advance your career in the hospitality industry. You will have the opportunity to work in a beautiful resort setting, collaborate with a dedicated team, and gain valuable experience in food and beverage management. We offer a competitive salary range of IDR 2,300,000 to IDR 3,000,000 per month, along with the chance to grow professionally in a dynamic and guest-focused organization.
About Taman Simalem Resort
Taman Simalem Resort is a renowned hospitality destination committed to providing exceptional service and unforgettable experiences for our guests. Our Food & Beverage department is at the heart of our operations, delivering high-quality dining experiences that reflect our dedication to excellence. We take pride in fostering a collaborative and professional work culture where team members are encouraged to learn, grow, and contribute to our shared success.
Application Information
If you meet the qualifications and are excited about the opportunity to join our F&B team as a Captain, we would love to hear from you. Please submit your application, including your updated resume and relevant work experience, to our recruitment team. We look forward to welcoming dedicated professionals who share our passion for hospitality and service excellence.
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