Amartha is seeking a dedicated and experienced Branch Supervisor to lead the overall management and monitoring of its branch office in Taman Madiun. As a Business Manager, you will play a critical role in driving portfolio growth, ensuring operational excellence, and leading a team to deliver outstanding service to partners. This is an excellent opportunity for a results-driven professional with a strong background in branch operations, sales administration, and strategic leadership to make a meaningful impact within a growing financial technology company.
Job Responsibilities
As a Branch Supervisor (Business Manager), you will be responsible for the end-to-end management and monitoring of the branch office. Your key duties will include:
- Ensuring the quality and quantity of the branch portfolio grows in line with the goals and targets set by Amartha.
- Ensuring all staff perform at their best by planning capacity development programs, monitoring work methods, and managing conflicts effectively.
- Ensuring recruitment, service, and partner mentoring processes are carried out in accordance with standard operating procedures (SOP) and applicable regulations to maintain partner satisfaction.
- Taking responsibility for the evaluation, validation, and approval of financing submissions in accordance with SOP, credit rating, and partner eligibility.
- Ensuring the branch achieves an optimal repayment rate.
- Managing and developing strategies for the entire field operational process, including expansion, financing, recruitment, service, and partner mentoring for the branch.
- Overseeing all administrative functions of the branch office.
Requirements and Qualifications
To be considered for this role, candidates should meet the following qualifications:
- Minimum education: Diploma (D3) or Bachelor’s degree (D4) in a relevant field.
- Maximum age: 30 years old.
- Gender: All genders are welcome to apply.
- Minimum of 3 years of work experience in a supervisory or managerial role, preferably in branch operations, sales, or financial services.
- Strong skills in administration, sales administration, and sales analysis tools.
- Proficiency in Microsoft Office applications.
- Demonstrated critical and innovative thinking abilities.
- Proven strategic leadership skills with the ability to manage and motivate a team.
Work Environment and Schedule
This position is based at the Amartha branch office in Taman Madiun. The working days are Monday through Friday, with working hours from 08:00 to 17:00. You will be part of a dynamic team focused on empowering communities through accessible financial services.
What We Offer
Amartha provides a collaborative and mission-driven work environment where employees can grow professionally while making a positive social impact. As a Branch Supervisor, you will have the opportunity to lead a team, develop strategic initiatives, and contribute directly to the company’s expansion and success in the region. We value leadership, innovation, and dedication to serving our partners with excellence.
About Amartha
Amartha is a leading financial technology company in Indonesia that focuses on providing inclusive financial services to underserved communities. Through its innovative platform, Amartha connects investors with micro-entrepreneurs, particularly women, to help them grow their businesses and improve their livelihoods. The company operates through a network of branch offices across the country, each playing a vital role in delivering services and support to partners at the grassroots level.
Application Information
If you meet the qualifications and are excited about the opportunity to lead a branch team and drive meaningful results, we encourage you to apply. Please submit your updated resume and a cover letter outlining your relevant experience and why you are a great fit for this role. We look forward to reviewing your application and potentially welcoming you to the Amartha team.
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